Effective Date: 08-03-2025
1. Cancellation by Customer
- Cancellations made 30 days before departure: Full refund minus processing fees.
- Cancellations made 15-29 days before departure: 50% refund.
- Cancellations made less than 15 days before departure: No refund.
2. Cancellation by Wandernox
- If a tour is canceled due to unforeseen circumstances (natural disasters, political instability, etc.), a full refund or rescheduling option will be provided.
3. Refund Process
- Refunds are processed within 7-14 business days.
- Payment gateway fees may be deducted.